> ## Documentation Index
> Fetch the complete documentation index at: https://redo-44af351d-docs-returns-email-query-param.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Rivo

> Display Rivo loyalty points balance within Redo returns

export const integrationProvider_0 = "Rivo"

## What is Rivo?

Rivo is a loyalty and referral platform for Shopify merchants. It allows
businesses to create reward systems where customers earn points for actions like
purchases or reviews, which can be redeemed for discounts or other perks. Rivo
also offers a membership platform for creating paid subscription programs with
recurring revenue and exclusive benefits.

## What Does the Integration Do?

The integration displays the customer's Rivo loyalty points balance on the return
page within the customer information section. This gives your team visibility
into a customer's loyalty status when processing returns.

## How to Set It Up

<Steps>
  <Step title="Get Your Rivo API Key">
    In the Rivo app, go to **Settings** > **Developer Toolkit** and copy your API
    key.

    See [Rivo's documentation](https://help.rivo.io/en/articles/8544831-how-to-get-your-rivo-api-key)
    for detailed instructions on accessing your API key.
  </Step>

  <Step title="Connect Rivo in the Redo Dashboard">
    In the Redo merchant dashboard, go to **Returns & Claims** > **Integrations**
    and click the **Connect** button under the Rivo integration. Enter your API key
    when prompted.
  </Step>
</Steps>

## How Long Does It Take?

Setup takes less than **5 minutes**.

## Support

For issues with the Redo integration configuration, return processing, or data synchronization, contact **[support@getredo.com](mailto:support@getredo.com)**.

For issues with {integrationProvider_0} access, API credentials, or warehouse operations, contact your {integrationProvider_0} account manager or support team.